Planet Lingua

Technical consulting, personnel recruitment and project management

Planet Lingua

The comprehensive service provided by Qabiria enabled us to reorganize our business operating areas.
Mauro Vigiano
Mauro Vigiano
Director

Planet Lingua found itself in a typical situation where procedural changes and the implementation of a new management software are necessary to comfortably tackle a strong business growth.. Qabiria fulfilled this reorganization need with a comprehensive service provided in a series of steps.

During the analysis stage, at the client’s premises, the work guidelines were identified so that the following corrective actions could be adopted. As a first measure, company's mission and vision were rethought and rewritten, together with the executives. The company organisation chart was redesigned, accordingly, and the future organisation chart was sketched. The following step consisted in reassigning tasks to the employed staff and, consequently, identifying the new necessary profiles to be hired. The recruitment process started with the publication of targeted job adverts, a first selection based on CV screening and finally a series of interviews.

Simultaneously, after the need to publish the basic operational procedures was identified, the operational procedures were elaborated. To do this, Qabiria chose the MediaWiki system. Working with a wiki made it possible to streamline the drafting process and produce homogeneous documents made easily accessible to all staff, both internal and external. Finally, the implementation of the ]project-open[ as project management and financial management system was completed.

Qabiria carried out its consulting in a variety of ways: besides a first series of occasional meetings at the agency, there were several months of permanent presence of Qabiria staff at Planet Lingua’s premises. During the same time, the collaboration was extended also to translation and reviewing services, as well as to the outsourcing of project management services to cope with the temporary absence of a project manager.

Outcome

Qabiria’s actions were all carried out within a more general framework of development, culminating with the implementation of the ]project-open[ integral management system. Qabiria and Planet Lingua’s joint efforts contributed to organising the business activity and laying solid foundations for future expansion.

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